Papaya Travel Logo

Privacy Policy

1. Introduction

Welcome to Papaya Travel. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, share, and protect the information you provide to us or that we obtain through our website and services (together referred to as the “Services”). By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure, and other uses of your information as described in this Policy.

2. What Information We Collect

Email Addresses. We collect your email address when you sign up on our website to receive updates about our services.

Website Usage Data. We use Google Analytics to collect information about how visitors use our website. This includes details about your visits such as pages viewed and the time spent on our website.

Log Data. Our servers automatically record information created by your use of the Services. Log Data may include your IP address, browser type, operating system, the referring web page, pages visited, location, mobile carrier, device and application IDs, search terms, and cookie information. This data is collected using Sentry.

3. How We Use Your Information

Email Addresses. We will use your email address to send you updates about our services up to 8 times a month.

Website Usage Data and Log Data. The data collected helps us understand website traffic and usage patterns, which we use to improve our website.

Analytics and Improvement. To better understand how users access and use our Services, both on an aggregated and individualized basis, to administer, monitor, and improve our Services.

Personalization. To tailor the content and information that we may send or display to you, to offer location customization, and to otherwise personalize your experiences while using our website.

Direct Marketing. Where permitted by law, we may use your information to contact you about services or information we think may interest you.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Use of Cookies and Similar Tracking Technologies

We use cookies, pixel tags, log files, and similar tracking technologies to collect information automatically when you visit our Site. For more detailed information about the use of cookies on our Site and how you can manage your cookie preferences, please review our Cookie Policy.

Cookies. Cookies are identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. They help us provide a better experience for you during future visits to our Site.

Clear GIFs and Pixel Tags. Clear GIFs are tiny graphics with a unique identifier, similar to cookies, that track the activities of users on our Services. We use clear GIFs to manage content, compile statistics, and track email response rates.

Do-Not-Track Signals. Our Site does not respond to 'do-not-track' signals. However, you may disable certain tracking as discussed above.

Third-Party Analytics. We use tools like Google Analytics to evaluate the use of our Services. These tools gather non-personal data to help us improve our Services.

7. Direct Marketing

We may send you promotional emails from time to time, but we will obtain your consent where required by law. You can opt-out of such communications by following the instructions in the respective email. Even if you opt-out, we may still send you emails about your account or Services you have requested.

8. How Your Information is Stored or Transferred

We may transfer your personal information to different jurisdictions. We will take steps to ensure your data receives adequate protection, including using standard contractual clauses approved by relevant authorities.

9. Your Preferences and Choices

Access, Amend, and Correct. You can request access to, correction of, or deletion of your personal information by contacting us at support@papayatravel.io.

Direct Marketing. You can opt-out of marketing communications by clicking the unsubscribe link in the email or contacting us at support@papayatravel.io.

10. Security

We employ security measures to protect your personal information from unauthorized access, unlawful processing, accidental loss, destruction, and damage. However, we cannot guarantee complete security due to the nature of the Internet.

11. Retention

We will retain your personal information as long as necessary for the purposes for which it was collected, in compliance with legal obligations, or to resolve claims and disputes. In general, we will retain relevant personal information for at least three years from our last interaction with you.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you by email if we make any material changes.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at. support@papayatravel.io

Last Updated: July 20, 2024